For grown-ups
A little help for your island.
Questions about SUNNY DINO ISLAND? Get help with the game, island access or your saved adventure.
Contact support
Email Ben Sturrock with a short description of the problem, your iPhone or iPad model and the app version. Please do not send your Apple Account password, payment details or personal information about your child.
sunnydinoisland@hotmail.comMore Sunny adventures
Watch SUNNY DINO ISLAND
Visit our YouTube channel for more Sunny fun to enjoy together.
Watch on YouTube ↗Opens YouTube in a new tab. For grown-ups to explore with their children.
What is free?
Sunshine Island includes three dinosaur friends and their activities. One optional purchase unlocks Rainbow Jungle, Bubble Bay and Snowflake Island, with nine more friends. Meet all twelve friends to open the bonus Friendship Island adventures. There is no subscription.
Restore your island purchase
Use the Apple Account that made the purchase. In the app, open Grown-up settings, complete the parental gate and tap Restore Purchases. An internet connection may be needed. Restoration brings back island access; it does not transfer collected dinosaurs or other game progress.
Waiting for purchase approval
If your family uses Apple’s Ask to Buy, the additional islands stay locked until the family organiser approves the purchase. Return to the app after approval. If needed, use Restore Purchases.
Where is progress saved?
Collected dinosaurs, stickers, outfits and settings are saved locally on the device. There is no developer-operated cloud save or cross-device progress sync. Removing the app or clearing its data can remove this progress. Starting a fresh adventure clears progress but does not cancel an island purchase.
Sound and offline play
Spoken prompts and gentle sound effects can be switched off separately in Grown-up settings. The game’s artwork and voice recordings are bundled for offline play. Connecting to the App Store is needed to buy or restore access.
Refunds
Apple handles App Store payments and refund requests. You can request help through Apple’s purchase support. Refunding the island unlock removes access to the paid islands.